Services

Safeguard patrol services include such duties as alarm response and property checks (both commercial & residential), staff escort services including after hours let in/out services, premises opening and closing services, security delivery services etc.

Through our network of contracted local area providers, we are able to offer an extensive mobile patrol service. While these services focus on capital cities and metro areas, Safeguard can and does provide alarm response services in most country areas throughout Australia.

Meet and Greet Visitors - Concierge Guards can be the first point of contact for visitors. Safeguard Concierge Guard Uniforms are “business attire” displaying site logo or company branding if required

Concierge guards play an integral part in the emergency and evacuation procedures for the site and have a working knowledge of any fire control panels, procedures and other early warning alarm systems.

Our Concierge Guards maintain a neat and tidy appearance and possess good interpersonal skills. Concierge guard behaviour will always be appropriate in all circumstances.

Our guards are polite, courteous and helpful but can and will be insistent when necessary.

Our guards are aware of the customer focus for the successful completion of the job

Imagine being able to visually identify a potential intrusion without having to attend your premises. Using either newly installed or existing CCTV cameras, our trained professionals can view video from our monitoring center to assist in verifying the cause of an alarm, saving you any unnecessary anxiety and costs.

Our operators can view images from multiple cameras following an alarm activation, dramatically increasing the likelihood of identifying the true cause of an alarm. This becomes particularly important in potentially life threatening situations, where a traditional guard may take too long to respond.